Minnesota’s Biohazard Remediation Specialists

Compassion is at the center of everything we do. We understand that many of our clients are experiencing extreme difficulty, and sometimes embarrassment. We don't see messy homes. We see people with unique stories, challenges, and goals. Our mission is simple: for every client to feel genuinely cared for, supported, and thankful they chose Crisis Clean Team.We're not a traditional cleaning company. While cleaning is certainly part of what we do, many of our clients come to us because they're overwhelmed and don't know where to begin. Whether someone is navigating hoarding, aging, disability, a major life transition, a move, the loss of a loved one, drug contamination, or years of deferred home maintenance, we take the time to understand their situation and build a plan that meets them where they are.Every project starts by listening. We want to understand what's important to you, what your goals are, and what a successful outcome looks like from your perspective. There is no one-size-fits-all approach. Some clients need a complete home transformation over several days, while others benefit from ongoing support over time. Our recommendations are always tailored to your individual needs.We believe inviting someone into your home is a very personal decision. That's why we work hard to earn your trust from the very first phone call. We communicate openly, treat your home and belongings with respect, and involve you in decisions whenever possible. We never lose sight of the fact that this is your home, your story, and your life.We're also uniquely equipped to help with situations that many companies simply don't handle. Our team provides hoarding and high-density correction, deep cleaning, specialty cleaning, packing and unpacking, drug contamination testing and decontamination, move support, and Minnesota DHS Chore Services for eligible clients. We regularly partner with families, case managers, healthcare providers, housing professionals, attorneys, law enforcement, and counties throughout Minnesota to help people create safer, healthier living environments.Most importantly, we measure success differently. A clean home matters, but it's only part of the experience we hope to provide. We want every client to finish their project feeling heard, supported, and genuinely cared for. We often say we want every client to feel like they won the lottery when they choose Crisis Clean Team, not because their home is perfectly clean, but because they've never experienced that level of care, attention, and support before.

It's our internal standard for exceptional service. We want every client to walk away feeling that they were heard, cared for, and supported in ways they never expected. That means paying attention to the small details, communicating openly, and treating every person like family.

Crisis Clean Team is proudly locally owned and operated. We aren't franchise-owned, we aren't backed by private equity, and we aren't simply a lead management company focused on generating the next sale. Every decision we make is centered around the people we serve. That means we have the freedom to spend more time with clients, customize every project, and do the little things that larger organizations often can't. When you call us, you're working directly with a team that lives and works in the communities we serve. Our success isn't measured by quotas or shareholder returns, it's measured by the trust our clients place in us and the difference we make in their lives. We genuinely care about every person who invites us into their home, and that's something you can feel throughout the entire experience.

When you call Crisis Clean Team, you'll speak directly with a caring member of our team, not an answering service, outsourced call center, or lead management company. We understand that reaching out for help is often one of the hardest parts of the process. From the moment you call, our priority is to listen, understand your situation, answer your questions honestly, and help you determine the next best step. Whether you're calling for yourself, a loved one, or a client, you'll never be rushed, judged, or pressured. We simply want you to feel supported from the very first conversation.