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Frequently asked questions
Why Crisis Clean Team
Getting Started
Unique Situation We Can Help With
Hoarding and High-Density Correction
Drug Testing and Decontamination
Deep Cleaning
Packing and Unpacking Support
DHS and Medicaid Services
Pricing
Compassion is at the center of everything we do. We understand that many of our clients are experiencing extreme difficulty, and sometimes embarrassment. We don't see messy homes. We see people with unique stories, challenges, and goals. Our mission is simple: for every client to feel genuinely cared for, supported, and thankful they chose Crisis Clean Team.We're not a traditional cleaning company. While cleaning is certainly part of what we do, many of our clients come to us because they're overwhelmed and don't know where to begin. Whether someone is navigating hoarding, aging, disability, a major life transition, a move, the loss of a loved one, drug contamination, or years of deferred home maintenance, we take the time to understand their situation and build a plan that meets them where they are.Every project starts by listening. We want to understand what's important to you, what your goals are, and what a successful outcome looks like from your perspective. There is no one-size-fits-all approach. Some clients need a complete home transformation over several days, while others benefit from ongoing support over time. Our recommendations are always tailored to your individual needs.We believe inviting someone into your home is a very personal decision. That's why we work hard to earn your trust from the very first phone call. We communicate openly, treat your home and belongings with respect, and involve you in decisions whenever possible. We never lose sight of the fact that this is your home, your story, and your life.We're also uniquely equipped to help with situations that many companies simply don't handle. Our team provides hoarding and high-density correction, deep cleaning, specialty cleaning, packing and unpacking, drug contamination testing and decontamination, move support, and Minnesota DHS Chore Services for eligible clients. We regularly partner with families, case managers, healthcare providers, housing professionals, attorneys, law enforcement, and counties throughout Minnesota to help people create safer, healthier living environments.Most importantly, we measure success differently. A clean home matters, but it's only part of the experience we hope to provide. We want every client to finish their project feeling heard, supported, and genuinely cared for. We often say we want every client to feel like they won the lottery when they choose Crisis Clean Team, not because their home is perfectly clean, but because they've never experienced that level of care, attention, and support before.
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